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If you are interested in joining Choptank Community Health’s dedicated team and working along side experienced staff providing services to a very full and dynamic range of patients from all stages of life: please see below for a list of our current openings and application form.

Our Joint Commission Accredited system includes six medical and four dental offices, staffed by over thirty healthcare professionals providing primary medical & dental services, behavioral health, school based wellness and migrant health programs.

Current Job Openings

Patient Services Specialist – School Based Wellness Program (Caroline County)

    NOTE – This is a TEN (10) MONTH (school year) position.

Key responsibilities of this position include, but are not limited to; Performing a range of clinical, administrative, and staff support at multiple School Based Wellness Center (SBWC) sites throughout Caroline County. Ensuring that the SBWCs operate efficiently and effectively on a daily basis, including (but not limited to):

• Prepares, distributes and collects SBHC/SBDP enrollment forms each school year.
• Updates and maintains SBHC student list to document enrollment and other needed information.
• Ensures that enrollment forms are completed adequately by parents/guardian and take steps to collect needed information including insurance coverage.
• Updates the Practice Management System to accurately reflect patient demographics and insurance information.
• Participates in Back to School nights and other related activities to promote the SBWC.
• Communicates with school personnel, CCHS Administration and co-workers for schedule changes, closings, etc.
• Schedules patient appointments in the Practice Management System and coordinates the patient flow.
• Ensures that patient visit report is sent to student’s primary care provider and to appropriate MCO.
• Sends correspondence to student’s parent/guardian regarding SBHC visit.
• Scans chart information into Practice Management System.
• Utilizes the EVS system to verify patient eligibility
• Collects school staff copays and submits payments to Administrative office.
• Posts charges into Practice Management System within one week of date of service
• Maintains inventory, rotating stock for cost efficiency, and submits inventory list in writing to administration each month.
• Cleans nebulizer masks and tubing and stores in a labeled bag for SBHC asthma patients.
• Cleans and straightens exam room after each patient and disinfects table tops and exam table as needed.
• Removes expired medication/supplies from SBHC on a monthly basis.
• Obtains vitals as appropriate.
• Creates LabCorp requisition slips and specimen labels.
• Transports lab specimens to the nearest CCHS Office in a timely manner.

To be considered for this position, candidates must have:

• Education:
o High School graduate or equivalent.
• Specific Skills:
• Experience:
o One year of clerical experience, preferably in health care.
o Knowledge of CPT & ICD-9 coding preferred.
o Computer skills including Microsoft Word, Outlook and a practice management system.
o Knowledge of electronic medical record software helpful.

Qualified staff should contact Rick Barton ( to express interest in the above position.

Apply Now
Medical/Dental Biller – (Denton Administration)

The Medical/Dental Biller is primarily responsible for timely submission of technical or professional medical/dental claims to insurance companies. This position will support the six health centers within CCHS and the School Based Health Centers. The responsibilities include processing claims, posting charges/payments, follow-up on accounts, answering questions from patients and CCHS staff and management.
Key responsibilities of this position include, but are not limited to:
• Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing
• Following up on unpaid claims within standard billing cycle timeframe
• Checking each insurance payment for accuracy and compliance with contract discount
• Calling insurance companies regarding any discrepancy in payments if necessary
• Obtaining pre-authorizations as required
• Identifying and billing secondary or tertiary insurances
• Reviewing accounts for insurance of patient follow-up
• Researching and appealing denied claims
• Checking eligibility and benefits verification for treatments and procedures
• Reviewing patient bills for accuracy, completeness and obtain any missing information
• Answering all patient or insurance telephone inquiries pertaining to assigned accounts
• Setting up patient payment plans and work collection accounts
• Updating cash spreadsheets and running collection reports

• High School Graduate or equivalent
• Minimum of 1-3 years of experience working as a medical biller in a medical or dental office, preferably in an FQHC environment
• Knowledge of business and accounting processes preferred
• Familiar with data entry and Practice Management Systems
• Knowledge of CPT & ICD-10 coding
• Must have working knowledge of medical terminology and word usage

Qualified staff should contact Rick Barton ( to express interest in the above position by Thursday 07/24/2019.

Apply Now
Clinical Care Director (Medical)

Clinical Care Director (Medical)

Key responsibilities of this position include, but are not limited to:
• Works in collaboration with all senior and middle managers to appropriately and effectively manage the clinical care aspects of CCHS medical center sites
• Ensures the organization implements and monitors policies/processes that align with evidenced-based guidelines, Patient Centered Medical Home models of care and Joint Commission standards
• Ensures the health centers’ systems improve patient safety, patient access and the patient experience
• Manages RN and LPNs work and vacation schedules, approves payroll for RN and LPNs
• Develops and manages clinical competencies and health system education for all nursing and clinical support staff for all medical sites
• Performs annual performance evaluation of RNs and LPNs. Collaborates with operational director on annual performance evaluation of medical assistants
• Works with clinical staff to identify educational needs
• Responsible for compliance with Joint Commission accreditation, state, and federal licensure or regulation, Medicare and Medicaid participation requirements, third party and other applicable regulations, guidelines, requirements and statutes in relation to Nursing Services
• Participates in writing applications/documents to maintain PCMH and JC status
• Understands Maryland Healthy Kids Program requirements and works with clinical staff for implementation of program requirements
• Familiarity with ICD 10, CPT coding and vaccine coding
• Creates systems, policies and processes to ensure the delivery of safe, quality care
• Supports development, implementation and ongoing monitoring of best practices for the clinical care processes
• Collaborates with the Chief Medical Officer, VP of Quality and Population Health and Director of Population Health to establish quality goals, implement new processes and monitor the progress toward goals
• Establishes a system to monitor adherence to organizational policies, processes, and evidenced-based guidelines
• Manages all clinical aspects of New Employee Orientation at the site level
• Perform new hire and annual clinical competencies as necessary at each site for all non-provider clinical staff
• Coordinates training on equipment to all clinical staff as indicated
• Coordinates new clinical protocol roll out and provides ongoing oversight to ensure compliance
• Responsible for vaccine program for children (VFC) management and ongoing education of clinical staff on vaccine administration
• EMR clinical care super-user
• Oversight of medical supply ordering for health centers
• Supports oversight of the CCHS Employee Health Program for new hires and employee exposures
• Identifies staffing needs and works with HR in the hiring process as well as termination process

Performance and Quality Improvement:
• Serves as a key contributor to the Quality and Process Improvement process
• Performs clinical reporting/data analysis for routine performance tracking, monthly reports, QI projects/process improvement initiatives, chart review and audits and other special projects
• Participates in/develops center’s quality improvement efforts to improve workflow, cost and patient efficiencies and customer satisfaction

Leadership and collaboration
• Collaborates with CCHS leadership regarding all clinical functions of the medical center
• Establishes and enforces policies and procedures necessary in maintaining standardization, quality and safety in health care delivery at all sites
• Collaborates with other leadership to exchange ideas and suggestions for improvement and management of center
• Performs nursing and clinical support staff duties as assigned or dictated by operational necessity

To be considered for this position, candidates must have:

• RN required; BSN required (experience level may be considered if non-BSN)
• Master’s degree in a healthcare or health policy field preferred
• Nursing experience in a Primary Care Setting Preferred
Specific Skills:
• Proficient in MS Word and Excel
• Experienced in the use of Practice Management Systems and practice analytics software
• CPR certified
• Working knowledge of ICD-10 and CPT coding
• Three to five years supervisory experience in the medical field preferred
• Demonstrated ability to develop and lead a patient focused clinical team
• Knowledge and experience with Joint Commission requirements, essential
• Experience in Performance Improvement Management and Quality, essential
• Experience with Electronic Health Records, essential

Apply Now
Advance Practice Clinician – Nurse Practitioner/Physician Assistant

Full and Part time opportunities in Denton, Cambridge, and Federalsburg, MD
Choptank’s Nurse Practitioners and Physician Assistants are a critical component of our care model. Our NP/PAs provide comprehensive medical care to patients in accordance with the policies and procedures and philosophy of CCHS. These care providers perform physical examinations, treat illness, injuries, health problems, and address preventive health needs appropriate to that their training, experience, and specialty, taking into consideration the ambulatory nature of the health center. All duties/responsibilities are performed across life cycle (infants, children, adolescents, adults, and geriatric), as applicable.

This position requires each candidate to be a graduate of Accredited US NP or PA School (or equivalent), Board Certified or Board Eligible (must pass Boards within year of employment and recertify as required by Specialty Board) in a Primary Care specialty (Pediatrics, Family Practice, OB/GYN or Internal Medicine). Must have current NP or PA license in Maryland and maintain ongoing professional education as mandated by state regulation. Maryland CDS and DEA license and Basic Life Support is also required. To better serve the needs of our diverse patient compliment, bilingual and bicultural skills are valued.

Apply Now
Family Practice Physician – Denton, Maryland

Join Choptank Community Health’s dedicated team and work along side our experienced support staff providing services to a very full and dynamic range of patients from newborn to geriatrics. We are looking for a full time Primary Care Family Practice specialist with a current Maryland license. Applicant be eligible for CDS and DEA license and maintain ongoing professional education as mandated by state regulations. Approximately 25% of our patients are Hispanic and sites are staffed with full time in-house interpreters. Candidates with bilingual and bicultural skills are valued.

Choptank Community Health offers a competitive salary and pay for performance bonus package, malpractice insurance, CME support, 7 paid holidays, 29 days combined paid time off, medical and dental insurance along with full range of other employee benefits. And, because we are a Federally Qualified Health Center (FQHC), physicians are eligible for up to $50,000 in loan repayment through the National Health Service Corps (NHSC).

If you have excellent clinical, interpersonal and organizational skills, and the desire to join a winning team of healthcare professionals, please fill out the form below.

Apply Now

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