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Jobs

If you are interested in joining Choptank Community Health’s dedicated team and working along side experienced staff providing services to a very full and dynamic range of patients from all stages of life: please see below for a list of our current openings and application form.

Our Joint Commission Accredited system includes six medical and four dental offices, staffed by over thirty healthcare professionals providing primary medical & dental services, behavioral health, school based wellness and migrant health programs.

Current Job Openings

Care Coordinator (RN or LPN) – Denton, MD

Key responsibilities of this position include, but are not limited to:

Responsible for implementation and oversight of a Care Coordination program for patients with chronic disease, hospital, and ER admissions.  The Care Coordinator will assist the Vice President of Quality Assurance, providers, site directors, CMO and CDO in remote and direct management of patients to ensure they receive the recommended routine health maintenance services, self-management support, assistance with adherence to evidence based treatment plan, education and follow-up. Will work with payers and EMR reporting tools to identify missed services and care opportunities in order to help patients achieve and maintain the highest level of health possible.

ESSENTIAL JOB FUNCTIONS:

  • Provides basic short-term case management for complex and less-compliant medical patients.
  • Tracks and follows up referrals to diagnostic testing, specialists, and health education (diabetes educators, dietitians, asthma educators, etc.), and to behavioral health specialists.
  • Follows up on high risk hospital discharges to ensure continuity of care
  • Coordinates with Patient Services Coordinators to ensure patients are connected to needed social resources.
  • Follows up with patients with face-to-face and/or telephone contacts in order to facilitate compliance with self-management goals and care plan.
  • Coordinates patient care with external disease management and/or care management organizations.
  • Management of chronic care registry.
  • Tracks patients overdue for appointments, lab tests, eye examinations, etc.
  • Follows up with providers and patients to schedule patients for medical care.  Reminds patients of appointments and collects information prior to appointments.
  • Runs and monitors registry reports at least monthly, or at the request of the VP of Quality, CMO, CDO, and site directors.
  • Works with Clinical Informatics Coordinator/IT to ensure accuracy of data.
  • Provides patient/ family education and instruction on issues of health maintenance and management of chronic conditions, provides patients/ families with educational materials for self management that are both paper and web based.
  • Meets with the providers and site on a regular basis to prioritize care coordination needs for the practices.
  • Completes all EMR/EDR and other documentation as required.
  • Has a working knowledge of clinical microsystems.
  • Uses clinical information to identify clinical areas for improvement.
  • Assists in monitoring office processes to identify areas for improvement; recommends areas for improvement to the leadership/chronic care team and assists in monitoring improvement initiatives within the office.
  • Is an active member of the patient care team in the practice, and is included in treatment planning for patients.

QUALIFICATIONS:

Education

RN or LPN

Bachelors degree preferred

Experience

At least two years experience in a primary care office.  Experience in designing and implementing healthcare quality-improvement initiatives preferred.

Apply Now
Dental Assistant – Denton Dental Center

Key responsibilities of this position include, but are not limited to:

Providing chair side assistance to dentists and dental hygienists in the provision of clinical dental care, including operative, preventative, periodontal, endodontic, prosthetic and/or oral surgery procedures.
Preparing, sterilizing, organizing and setting up dental equipment, ensuring that all dental instruments are cleaned, dated, and processed according to established safety guidelines and standards.
Monitoring and maintaining dental equipment, such as compressors, evacuator, radiographic equipment, sterilizers, and light curing units, in accordance with manufacturer’s guidelines.
Taking diagnostic quality radiographic images in accordance with dentists’ orders, assisting in the monitoring and maintenance of radiation safety procedures and protocols.
Ordering and maintaining inventories of dental clinic supplies, equipment, and instruments.

To be considered for this position, candidates must have:

High school diploma or equivalent & successful completion of an accredited dental assistant training program
Dental radiography certification by the Dental Assistant National Board
Maryland Certified Dental Assistant (CDA) or Maryland Qualified Dental Assistant (QDA) credential
Experience with Pediatric Dentistry strongly preferred.

Apply Now
Certified Medical Assistant (Cambridge)

Located in the heart of Maryland’s Mid-Shore region, Choptank Community Health System, Inc. (CCHS) is a private, non-profit community health system providing patient-focused primary health care services in Caroline, Dorchester, and Talbot Counties and the surrounding areas. In preparation for several new medical providers joining our team, Choptank currently has an opening for a CERTIFIED MEDICAL ASSISTANT at our Family Practices located in Cambridge.

Key responsibilities of this position include, but are not limited to:
• Performing delegated clinical duties
• Taking medical histories
• Assisting during patient procedures/examinations
• Collecting and preparing laboratory specimens and venipuncture
• Performing basic laboratory tests
• Performing various medical tasks such as; vital signs, administering injections, pain screening, EKG’s and nebulizer treatments.
• While this position has a pediatric focus, the Medical Assistant in this role may be expected to provide care to all age populations as operationally necessary.

To be considered for this position, candidates must have:
• National Certification as a Medical Assistant (CMA, CCMA, NHMA, RMA) required.
• CPR certification
• Prior experience in a multi-provider family practice setting strongly preferred
• Bilingual skills preferred

Choptank Community Health is a Federally Qualified Heath Center and provides a full range of primary medical, dental, and behavioral health services. Please visit us online at www.choptankhealth.org.

If you have excellent clinical, interpersonal and organizational skills, and the desire to join a winning team of healthcare professionals while earning a competitive salary and benefits, forward resume to:

Email: rhbarton@choptankhealth.org
Fax: 410-479-1714

EOE/ADA

Apply Now
Interpreter – Spanish/English (Cambridge, MD.)

Located in the heart of Maryland’s Mid-Shore region, Choptank Community Health System, Inc. (CCHS) is a private, non-profit community health system providing patient-focused primary health care services in Caroline, Dorchester, and Talbot Counties and the surrounding areas. In response to growing needs in our communities, Choptank currently has an opening for an Interpreter (Spanish/English) at our facility in Cambridge, Maryland.

Key responsibilities of this position include, but are not limited to:
Assisting Spanish-speaking patients and families as they receive services within CCHS. Answering telephones and conveying messages to other office staff. Assisting providers and support staff in communicating relevant information to patients and their families.

ESSENTIAL JOB FUNCTIONS:
• Spanish – English interpretation and translation services
o Provides world-class customer service in all patient interactions.
o Builds rapport with patients, gains trust and confidence of patients.
o Matches level of patient education and understanding to the information that is being interpreted.
o Interprets for Spanish-speaking patients, family members during the medical and/or dental encounter.
o Assists with health education programs for patients and family members.
o Provides accurate interpretation to other CCHS staff on behalf of patients.
o Assists other support staff with front office responsibilities.
o Translates written information for Spanish-speaking patients.
o Informs patients of all specialty appointments and advises of instructions for appointment.
o Facilitates services for Spanish-speaking patients with outside agencies.
o Informs patients of medical results and provider messages.
o Documents phone calls and related activity in the electronic health record.

• Registration
o Enters and edits appropriate demographic data on patients accurately via telephone or at time of patient arrival.
o Verifies insurance eligibility per established procedure for all patients.
o Ensures all registration forms are completed during first appointment, verified at every visit, and signatures are obtained annually
o Determines patient’s eligibility with the sliding scale and verifies proof of income consistent with current policies.

• Scheduling
o Schedules patients appropriately in practice management system following template guidelines.
o Performs schedule confirmation calls for patients including proper documentation.
o Reschedules patients when necessary.
o Manages same day requests in coordination with clinical team

To be considered for this position, candidates must have:

• Education:
o High school graduate or equivalent.
o Medical Interpreter certification preferred (If not certified, must complete and pass certification exam within 6 months from date of hire.)

• Experience:
o 6 months of related customer service experience
o Preferred experience in medical and/or dental interpretation services
o Insurance billing experience helpful.
o Knowledge of basic dental and medical terminology preferred.

• Special skills:
o Fluent in Spanish and English to provide interpretive services for bilingual clinical visits.
o Ability to effectively communicate in writing in both English and Spanish.

Email: rhbarton@choptankhealth.org
Fax: 410-479-1714

EOE/ADA

Apply Now
Patient Services Specialist (Locations throughout Caroline, Dorchester, and Talbot counties)

Patient Services Specialist (Locations throughout Caroline, Dorchester, and Talbot counties)

The Patient Services Specialist is often the first point of contact a patient has with CCHS and represents all the best qualities of the health center by providing every patient with truly exceptional services. Only a special few truly have that internal drive to perform their job with the utmost care and compassion our patients deserve. While prior medical office experience is beneficial, we consider genuine customer service delivery and a work history which demonstrates reliability and tenure as our highest priorities.

Key responsibilities of this position include, but are not limited to:
• Greeting the patient and providing quality customer service in person and on the telephone.
• Pre-registration, registration, appointment confirmation, scheduling.
• Receives co-payments and gives appropriate receipts to patients
• Post charges and payments to the practice management system.
• Verifies insurance information, assists with enrollment in sliding fee and other benefit products.
• Opens and distributes mail.
• Scans patient related documents to electronic medical record.

Qualifications:
• High School Diploma or equivalent.
• Bilingual fluency (English/Spanish) preferred but not required
• Working knowledge of automated patient data systems preferred.
• Must be proficient in computer skills.
• Must have basic math skills.
• Demonstrated experience providing exceptional customer service.

Apply Now
Advance Practice Clinician – Nurse Practitioner/Physician Assistant

Full and Part time opportunities in Denton, Cambridge, and Federalsburg, MD
Choptank’s Nurse Practitioners and Physician Assistants are a critical component of our care model. Our NP/PAs provide comprehensive medical care to patients in accordance with the policies and procedures and philosophy of CCHS. These care providers perform physical examinations, treat illness, injuries, health problems, and address preventive health needs appropriate to that their training, experience, and specialty, taking into consideration the ambulatory nature of the health center. All duties/responsibilities are performed across life cycle (infants, children, adolescents, adults, and geriatric), as applicable.

This position requires each candidate to be a graduate of Accredited US NP or PA School (or equivalent), Board Certified or Board Eligible (must pass Boards within year of employment and recertify as required by Specialty Board) in a Primary Care specialty (Pediatrics, Family Practice, OB/GYN or Internal Medicine). Must have current NP or PA license in Maryland and maintain ongoing professional education as mandated by state regulation. Maryland CDS and DEA license and Basic Life Support is also required. To better serve the needs of our diverse patient compliment, bilingual and bicultural skills are valued.

Apply Now
Family Practice Physician – Denton, Maryland

Join Choptank Community Health’s dedicated team and work along side our experienced support staff providing services to a very full and dynamic range of patients from newborn to geriatrics. We are looking for a full time Primary Care Family Practice specialist with a current Maryland license. Applicant be eligible for CDS and DEA license and maintain ongoing professional education as mandated by state regulations. Approximately 25% of our patients are Hispanic and sites are staffed with full time in-house interpreters. Candidates with bilingual and bicultural skills are valued.

Choptank Community Health offers a competitive salary and pay for performance bonus package, malpractice insurance, CME support, 7 paid holidays, 29 days combined paid time off, medical and dental insurance along with full range of other employee benefits. And, because we are a Federally Qualified Health Center (FQHC), physicians are eligible for up to $50,000 in loan repayment through the National Health Service Corps (NHSC).

If you have excellent clinical, interpersonal and organizational skills, and the desire to join a winning team of healthcare professionals, please fill out the form below.

Apply Now

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