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Jobs

If you are interested in joining Choptank Community Health’s dedicated team and working along side experienced staff providing services to a very full and dynamic range of patients from all stages of life: please see below for a list of our current openings and application form.

Our Joint Commission Accredited system includes six medical and four dental offices, staffed by over thirty healthcare professionals providing primary medical & dental services, behavioral health, school based wellness and migrant health programs.

Current Job Openings

Insurance Verification Specialist – Revenue Cycle Department/Administration

Key responsibilities of this position include, but are not limited to:

• Contacting insurance companies’ authorization departments to verify eligibility prior to patient appointments.
• Reaching out to patients prior to appointment if any insurance/authorization issues are identified.
• Additional Revenue Cycle responsibilities as time permits and performance demonstrates capacity, including (but not limited to):
• Submitting timely technical and professional medical/dental claims to insurance companies.
• Responsible for pre-certification/authorization and insurance verification for all patients.
• Research, follow-up and resolve open & pending authorizations in a timely manner.
• Following up on unpaid claims within standard billing cycle timeframe.
• Checking each insurance payment for accuracy and compliance with contract discount.
• Checking eligibility and benefits verification for treatments and procedures.
• Calculate cash estimates for patients on upcoming visits/procedures.
• Calling insurance companies regarding any discrepancy in payments if necessary
• Obtaining pre-authorizations as required.
• Identifying and billing secondary or tertiary insurances.
• Reviewing accounts for insurance of patient follow-up.
• Researching and appealing denied claims.

To be considered for this position, candidates must have:

Education
• High School Graduate or equivalent required. (Associate degree, with a degree in Business Administration, Accounting, or Health Care Administration preferred)

Experience
• One to three years of experience in a medical office environment required. (Experience in a FQHC environment preferred)
• Computer skills in Microsoft Word, Excel, Outlook and a Practice Management System.
• Knowledge of CPT & ICD-10 coding preferred. Experience in medical terminology helpful.

Specific Skills
• Must be able to work independently and have excellent problem-solving skills to be able to judge urgency of need for accurate results.
• Familiar with data entry and Practice Management Systems.
• Must have working knowledge of medical terminology and word usage to ensure accurate appointment scheduling and concise, detailed oriented performance to ensure optimum referral tracking and follow-up.

Apply Now
Registered Nurse – Family Practice – Fassett Magee Medical Center

Key responsibilities of this position include, but are not limited to:

• Telephone-based patient triage
• Direct patient care
• Health promotion
• Patient education
• Patient advocacy
• Coordination of services for patients throughout the health care system

To be considered for this position, candidates must have:
Qualifications:
• Associates degree in Nursing from an accredited school of nursing.
• Current licensure by the Maryland State Board of Nursing.
• CPR certification
• Working knowledge of automated patient data systems.
• Must be proficient in computer skills. Working knowledge of ICD-10 and CPT coding.
• Must demonstrate the ability to use medical equipment and materials safely.
• Must be proficient in venipuncture, telephone triage, calculating doses of medications, injections, EKG’s, nebulizer treatments, pain screening, collecting and preparing laboratory specimens and performing basic laboratory tests.
• Bilingual language ability is valued but not required.
Experience:
• Minimum of three (3) years of nursing experience required.
• Emergency Department, Urgent Care, or other fast-paced Family Practice experience preferred.

Apply Now
Medical Assistant- Pediatrics – Denton

Key responsibilities of this position include, but are not limited to:
• Performing delegated clinical duties
• Taking medical histories
• Assisting during patient procedures/examinations
• Collecting and preparing laboratory specimens and venipuncture
• Performing basic laboratory tests
• Performing various medical tasks such as; vital signs, administering injections, pain screening, EKG’s and nebulizer treatments.
• While this position has a pediatric focus, the Medical Assistant in this role may be expected to provide care to all age populations as operationally necessary.

To be considered for this position, candidates must have:
• Certification as a Medical Assistant (CMA, RMA, CCMA, or NCMA) required.
• CPR certification
• Prior experience in a pediatric setting preferred
• Bilingual skills preferred

Choptank Community Health is a Federally Qualified Heath Center and provides a full range of primary medical, dental, and behavioral health services. Please visit us online at www.choptankhealth.org.

If you have excellent clinical, interpersonal and organizational skills, and the desire to join a winning team of healthcare professionals while earning a competitive salary and benefits, forward resume to:

Email: rhbarton@choptankhealth.org
Fax: 410-479-1714

EOE/ADA

Apply Now
Patient Services Specialist – Denton & Federalsburg

Patient Services Specialist
Choptank Community Health

Denton Medical Center
and
Federalsburg Dental Center

Choptank Community Health System (CCHS), located in the heart of Maryland’s Mid-shore region (Caroline, Dorchester, and Talbot counties), is seeking a dynamic 5-star, world-class Patient Services Specialist to meet our mission of providing access to exceptional, affordable care to everyone in our communities. We presently have positions open in our Denton Medical Center and our Federalsburg Dental Center.

The Patient Services Specialist is often the first point of contact a patient has with CCHS and represents all the best qualities of the health center by providing every patient with truly exceptional services. Only a special few truly have that internal drive to perform their job with the utmost care and compassion our patients deserve. While prior medical/dental office experience is beneficial, we consider genuine customer service delivery and a work history which demonstrates reliability and tenure as our highest priorities.

Key responsibilities of this position include, but are not limited to:
• Greeting the patient and providing quality customer service in person and on the telephone.
• Pre-registration, registration, appointment confirmation, scheduling.
• Receives co-payments and gives appropriate receipts to patients
• Post charges and payments to the practice management system.
• Verifies insurance information, assists with enrollment in sliding fee and other benefit products.
• Opens and distributes mail.
• Scans patient related documents to electronic medical record.

Qualifications:
• High School Diploma or equivalent.
• Bilingual fluency (English/Spanish) is preferred.
• Working knowledge of automated patient data systems preferred.
• Must be proficient in computer skills.
• Must have basic math skills.
• Demonstrated experience providing exceptional customer service.

If you would like to pursue this exciting opportunity, please forward your resume to:
Rick Barton, HR Director
rhbarton@choptankhealth.org
Fax 410-479-1714
To learn more about Choptank Community Health, please visit us online at www.choptankhealth.org
EOE/ADA

Apply Now
Director of Community Based Programs

Director of Community-Based Programs
The Director of Community Based Programs has direct oversight of CCHS’s Community-Based programs, including the School Based Wellness Centers, School Based Dental Program, WIC Fluoride and Migrant Health programs. The Director works closely with the Chief Operating Officer and other Managers and Directors (Billing, Facilities, Human Resources, Quality Improvement, Finance, IT and Site Directors).
Supervises: Community-Based support staff and Community-Based Administrative Assistant.

Key responsibilities of this position include, but are not limited to:

• Directs the operations of the Community Based programs, SBHC, SBDC, WIC Fluoride and Migrant Health;
• Collaborates with Clinical Leadership regarding all clinical functions of the Community-Based programs;
• Oversees and directs the development of policies and procedures for assigned programs to ensure quality care and compliance with funder/payer and accreditation body;
• Develops and maintains partnerships with key stakeholders including public school systems, local health departments and other organizations;
• Represents CCHS at selected local, state, and regional meetings or conferences;
• Oversees all community-based business and administrative functions including, but not limited to encounter management, medical records, sliding-scale qualification, referral processing and/or other program qualifications;
• Pursues grant opportunities and assures compliance with Community-Based Program grant requirements;
• Oversees the preparation of all Community-Based Program statistical reports, analyzes results and determines areas and measures for change;
• Ensures JCAHO, OSHA and other regulatory guidelines are met;
• Supervises Community-Based staff including daily assignments, staff scheduling and payroll management;
• Orients and trains new staff to the Practice Management, EMR and Dentrix systems;
• Reviews time punches for accuracy and completeness, signs off files for CCHS payroll processing. Manages scheduling of staff and providers, tracking of hours worked and vacation schedules;
• Works with HR Director to identify staffing needs and recruit personnel;
• Chairs Community-Based staff meetings and ensures timely communication of information;
• Conducts employee evaluations per procedure in a thorough and timely manner;
• Approves routine purchases and expenses, monitors inventory costs and needs;
• Other duties as assigned.

Qualifications:
MINIMUM EDUCATIONAL REQUIREMENTS:
Bachelor’s degree in health care administration, public administration, public health or related field.
MINIMUM WORK EXPERIENCE REQUIREMENTS:
Five years or more experience in administration or related health care field.

Apply Now
Advance Practice Clinician – Nurse Practitioner/Physician Assistant

Full and Part time opportunities in Denton, Cambridge, and Federalsburg, MD
Choptank’s Nurse Practitioners and Physician Assistants are a critical component of our care model. Our NP/PAs provide comprehensive medical care to patients in accordance with the policies and procedures and philosophy of CCHS. These care providers perform physical examinations, treat illness, injuries, health problems, and address preventive health needs appropriate to that their training, experience, and specialty, taking into consideration the ambulatory nature of the health center. All duties/responsibilities are performed across life cycle (infants, children, adolescents, adults, and geriatric), as applicable.

This position requires each candidate to be a graduate of Accredited US NP or PA School (or equivalent), Board Certified or Board Eligible (must pass Boards within year of employment and recertify as required by Specialty Board) in a Primary Care specialty (Pediatrics, Family Practice, OB/GYN or Internal Medicine). Must have current NP or PA license in Maryland and maintain ongoing professional education as mandated by state regulation. Maryland CDS and DEA license and Basic Life Support is also required. To better serve the needs of our diverse patient compliment, bilingual and bicultural skills are valued.

Apply Now
Family Practice Physician – Denton, Maryland

Join Choptank Community Health’s dedicated team and work along side our experienced support staff providing services to a very full and dynamic range of patients from newborn to geriatrics. We are looking for a full time Primary Care Family Practice specialist with a current Maryland license. Applicant be eligible for CDS and DEA license and maintain ongoing professional education as mandated by state regulations. Approximately 25% of our patients are Hispanic and sites are staffed with full time in-house interpreters. Candidates with bilingual and bicultural skills are valued.

Choptank Community Health offers a competitive salary and pay for performance bonus package, malpractice insurance, CME support, 7 paid holidays, 29 days combined paid time off, medical and dental insurance along with full range of other employee benefits. And, because we are a Federally Qualified Health Center (FQHC), physicians are eligible for up to $50,000 in loan repayment through the National Health Service Corps (NHSC).

If you have excellent clinical, interpersonal and organizational skills, and the desire to join a winning team of healthcare professionals, please fill out the form below.

Apply Now

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