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Jobs

If you are interested in joining Choptank Community Health’s dedicated team and working along side experienced staff providing services to a very full and dynamic range of patients from all stages of life: please see below for a list of our current openings and application form.

Our Joint Commission Accredited system includes six medical and four dental offices, staffed by over thirty healthcare professionals providing primary medical & dental services, behavioral health, school based wellness and migrant health programs.

Current Job Openings

Staff Accountant

The Staff Accountant is responsible for maintaining and reconciling the accounts payable transactions with additional accounting responsibilities as proficiency is demonstrated.

Key responsibilities of this position include, but are not limited to:
• Process invoices and payments in accordance with CCHS’s policy.
• Record expense to accounts and cost centers by analyzing invoice and expense reports.
• Identify vendor discrepancies and resolve issues with minimal supervision.
• Prepare, maintain, and reconcile accounting documents, spreadsheets and invoices needed for grants, audits and budgets as directed by the Director of Finance.
• Monitor, track, and report expenditures related to federal, state and private grants.
• Prepare and maintain fixed asset subsidiary records.
• Support the Director of Finance in payroll processing.
• Complete other specialized duties as assigned by the Director of Finance.
• Ensure accuracy and timely completion of assigned responsibility.
• Provide cost effective ideas and recommendations for process improvement.
Qualifications:
• AA Degree in accounting, finance, business administration and 3-5 years of related career experience in accounts payable, accounting or finance (preferably in healthcare).

Apply Now
Registered Nurse – Family Practice

Key responsibilities of this position include, but are not limited to:

• Telephone-based patient triage
• Direct patient care
• Health promotion
• Patient education
• Patient advocacy
• Coordination of services for patients throughout the health care system

To be considered for this position, candidates must have:
Qualifications:
• Associates degree in Nursing from an accredited school of nursing.
• Current licensure by the Maryland State Board of Nursing.
• CPR certification
• Working knowledge of automated patient data systems.
• Must be proficient in computer skills. Working knowledge of ICD-10 and CPT coding.
• Must demonstrate the ability to use medical equipment and materials safely.
• Must be proficient in venipuncture, telephone triage, calculating doses of medications, injections, EKG’s, nebulizer treatments, pain screening, collecting and preparing laboratory specimens and performing basic laboratory tests.
• Bilingual language ability is valued but not required.
Experience:
• Minimum of three (3) years of nursing experience required.
• Emergency Department, Urgent Care, or other fast-paced Family Practice experience preferred.

Apply Now
Patient Services Specialist – (Positions in Goldsboro, MD and Cambridge, MD)

Key responsibilities of this position include, but are not limited to:
The Patient Services Specialist is part of a cross-trained team that performs multiple processes necessary for efficient operational function of an integrated dental/medical center and serves as the starting point in the revenue cycle. Duties include but are not limited to: greeting the patient and providing quality customer service in person and on the telephone, pre-registration, registration, appointment confirmation, scheduling. Receives co-payments and gives appropriate receipts to patients, post charges and payments to the practice management system. Verifies insurance information, assists with enrollment in sliding fee and other benefit products. Scans patient related documents to electronic dental/medical record.

ESSENTIAL JOB FUNCTIONS:
• Appointment scheduling.
o Accurately and thoroughly schedules patients according to schedule templates and scheduling policy.
o Documents no show and cancel status in the practice management system.
o Informs team members of openings and/or add-ons, and emergency patients.
o Completes and documents confirmation calls
o Manages same day requests in coordination with clinical team.
o Reschedules patient appointments when needed.
o Troubleshoots scheduling problems.

• Registration
o Enters and edits appropriate demographic data on patients accurately via telephone or at time of patient arrival.
o Verifies insurance eligibility per established procedure for all patients.
o Ensures all registration forms are completed during first appointment and verified at every visit and signatures are obtained annually
o Ensures all insurance information is verified at every visit
o Determines patient’s eligibility with the sliding scale and verifies proof of income consistent with current policies.

• Payment Collection
o Receives co-payments, self-payments and gives appropriate receipts
o Keeps money secure and balanced in locked cash drawer.
o Money is consistently and accurately logged and balanced as per established deposit ticket policy and overage and shortage policy.

• Processing of charge posting
o Assists patients with billing issues, working with CCHS billing department.
o Post charges accurately and timely ensuring all necessary information is complete for billing claim.
o Works with billing department to identify and correct rejected claims.

• Medical Record/Scanning
o Scans all labs, x-rays, consultant reports and other patient related paperwork in electronic dental/medical chart for provider to review per guidelines.
o Prior to appointment verifies that archive paper chart has been scanned in electronic dental/medical record.
o Generates work and school excuse notes.

To be considered for this position, candidates must have:

• Education:
o High school graduate or equivalent.

• Experience:
o 6 months of related customer service experience
o Insurance billing experience helpful.
o Knowledge of basic dental and medical terminology preferred.

• Special skills:
o Bilingual fluency (Spanish/English) preferred
o Ability to effectively communicate in writing in both English and Spanish.
o Working knowledge of CPT and ICD10 coding

Apply Now
Registered Nurse – Prenatal/Maternal Child Health

Through a collaboration with the Talbot County Health Department, our patient-focused team has a unique opening for a Registered Nurse to support Choptank’s prenatal program with care coordination for pregnant women in Talbot County. This position will involve home-visits with high-risk infants and mothers in Talbot County to identify their social support needs and link women with local resources. It will also involve office time at our Cambridge location where these women receive prenatal care.
Key responsibilities of this position include, but are not limited to:

• Direct patient care
• Coordination of prenatal care services for patients throughout the health care system
• Management of LARC supply chain
• Scheduling women’s health procedures
• Health promotion and networking with other local health organizations
• Patient education with a focus on women’s health
• Triage of both prenatal and primary care patients

To be considered for this position, candidates must have:

Qualifications
• Associates degree in Nursing from an accredited school of nursing.
• Current licensure by the Maryland State Board of Nursing.
• CPR certification
• Working knowledge of automated patient data systems.
• Must be proficient in computer skills. Working knowledge of ICD-10 and CPT coding.
• Must be proficient in venipuncture, telephone triage, calculating doses of medications, injections, EKG’s, nebulizer treatments, spirometry, pain screening, collecting and preparing laboratory specimens and performing basic laboratory tests.
• Bilingual language ability is valued but not required.
Experience
• Minimum six months nursing experience preferred.
• Prior RN experience in Women’s Health/Prenatal required. Additional experience in various medical settings to include family practice and pediatrics is beneficial.
• Experience interpreting fetal non-stress tests preferred.

Apply Now
Dental Hygienist (Cambridge & Federalsburg)

Choptank Community Health is presently seeking a full time Dental Hygienist to work between Choptank’s established dental centers located in Federalsburg and Cambridge, Maryland. It is anticipated that the schedule would likely involve three days in Federalsburg and two days in Cambridge – subject to change.

Key responsibilities of this position include, but are not limited to:

The Dental Hygienist is a critical part of the oral health team and plays an essential role in the development of plan of care for patients. Provides oral cancer screening, hygiene assessment, dental prophylaxis, periodontal services, local anesthesia and nitrous, if certified, fluoride treatments and dental sealants. Takes radiographs as instructed by the dentist. Plays an essential role in the management of patient referrals and is a key link between medical providers, dentists and patients. Assists in maintaining dental equipment and supplies. Must be able to respond to emergency situations.

Requires: Licensed as a Dental Hygienist by the State of Maryland, current CRP certification, and a minimum of six-months experience as a Dental Hygienist

Apply Now
Medical/Dental Biller – (Denton Administration)

The Medical/Dental Biller is primarily responsible for timely submission of technical or professional medical/dental claims to insurance companies. This position will support the six health centers within CCHS and the School Based Health Centers. The responsibilities include processing claims, posting charges/payments, follow-up on accounts, answering questions from patients and CCHS staff and management.
Key responsibilities of this position include, but are not limited to:
• Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing
• Following up on unpaid claims within standard billing cycle timeframe
• Checking each insurance payment for accuracy and compliance with contract discount
• Calling insurance companies regarding any discrepancy in payments if necessary
• Obtaining pre-authorizations as required
• Identifying and billing secondary or tertiary insurances
• Reviewing accounts for insurance of patient follow-up
• Researching and appealing denied claims
• Checking eligibility and benefits verification for treatments and procedures
• Reviewing patient bills for accuracy, completeness and obtain any missing information
• Answering all patient or insurance telephone inquiries pertaining to assigned accounts
• Setting up patient payment plans and work collection accounts
• Updating cash spreadsheets and running collection reports

Qualifications:
• High School Graduate or equivalent
• Minimum of 1-3 years of experience working as a medical biller in a medical or dental office, preferably in an FQHC environment
• Knowledge of business and accounting processes preferred
• Familiar with data entry and Practice Management Systems
• Knowledge of CPT & ICD-10 coding
• Must have working knowledge of medical terminology and word usage

Qualified staff should contact Rick Barton (rhbarton@choptankhealth.org) to express interest in the above position by Thursday 07/24/2019.

Apply Now
Clinical Care Director (Medical)

Clinical Care Director (Medical)

Key responsibilities of this position include, but are not limited to:
• Works in collaboration with all senior and middle managers to appropriately and effectively manage the clinical care aspects of CCHS medical center sites
• Ensures the organization implements and monitors policies/processes that align with evidenced-based guidelines, Patient Centered Medical Home models of care and Joint Commission standards
• Ensures the health centers’ systems improve patient safety, patient access and the patient experience
• Manages RN and LPNs work and vacation schedules, approves payroll for RN and LPNs
• Develops and manages clinical competencies and health system education for all nursing and clinical support staff for all medical sites
• Performs annual performance evaluation of RNs and LPNs. Collaborates with operational director on annual performance evaluation of medical assistants
• Works with clinical staff to identify educational needs
• Responsible for compliance with Joint Commission accreditation, state, and federal licensure or regulation, Medicare and Medicaid participation requirements, third party and other applicable regulations, guidelines, requirements and statutes in relation to Nursing Services
• Participates in writing applications/documents to maintain PCMH and JC status
• Understands Maryland Healthy Kids Program requirements and works with clinical staff for implementation of program requirements
• Familiarity with ICD 10, CPT coding and vaccine coding
• Creates systems, policies and processes to ensure the delivery of safe, quality care
• Supports development, implementation and ongoing monitoring of best practices for the clinical care processes
• Collaborates with the Chief Medical Officer, VP of Quality and Population Health and Director of Population Health to establish quality goals, implement new processes and monitor the progress toward goals
• Establishes a system to monitor adherence to organizational policies, processes, and evidenced-based guidelines
• Manages all clinical aspects of New Employee Orientation at the site level
• Perform new hire and annual clinical competencies as necessary at each site for all non-provider clinical staff
• Coordinates training on equipment to all clinical staff as indicated
• Coordinates new clinical protocol roll out and provides ongoing oversight to ensure compliance
• Responsible for vaccine program for children (VFC) management and ongoing education of clinical staff on vaccine administration
• EMR clinical care super-user
• Oversight of medical supply ordering for health centers
• Supports oversight of the CCHS Employee Health Program for new hires and employee exposures
• Identifies staffing needs and works with HR in the hiring process as well as termination process

Performance and Quality Improvement:
• Serves as a key contributor to the Quality and Process Improvement process
• Performs clinical reporting/data analysis for routine performance tracking, monthly reports, QI projects/process improvement initiatives, chart review and audits and other special projects
• Participates in/develops center’s quality improvement efforts to improve workflow, cost and patient efficiencies and customer satisfaction

Leadership and collaboration
• Collaborates with CCHS leadership regarding all clinical functions of the medical center
• Establishes and enforces policies and procedures necessary in maintaining standardization, quality and safety in health care delivery at all sites
• Collaborates with other leadership to exchange ideas and suggestions for improvement and management of center
• Performs nursing and clinical support staff duties as assigned or dictated by operational necessity

To be considered for this position, candidates must have:

Education:
• RN required; BSN required (experience level may be considered if non-BSN)
• Master’s degree in a healthcare or health policy field preferred
• Nursing experience in a Primary Care Setting Preferred
Specific Skills:
• Proficient in MS Word and Excel
• Experienced in the use of Practice Management Systems and practice analytics software
• CPR certified
• Working knowledge of ICD-10 and CPT coding
Experience:
• Three to five years supervisory experience in the medical field preferred
• Demonstrated ability to develop and lead a patient focused clinical team
• Knowledge and experience with Joint Commission requirements, essential
• Experience in Performance Improvement Management and Quality, essential
• Experience with Electronic Health Records, essential

Apply Now
Advance Practice Clinician – Nurse Practitioner/Physician Assistant

Full and Part time opportunities in Denton, Cambridge, and Federalsburg, MD
Choptank’s Nurse Practitioners and Physician Assistants are a critical component of our care model. Our NP/PAs provide comprehensive medical care to patients in accordance with the policies and procedures and philosophy of CCHS. These care providers perform physical examinations, treat illness, injuries, health problems, and address preventive health needs appropriate to that their training, experience, and specialty, taking into consideration the ambulatory nature of the health center. All duties/responsibilities are performed across life cycle (infants, children, adolescents, adults, and geriatric), as applicable.

This position requires each candidate to be a graduate of Accredited US NP or PA School (or equivalent), Board Certified or Board Eligible (must pass Boards within year of employment and recertify as required by Specialty Board) in a Primary Care specialty (Pediatrics, Family Practice, OB/GYN or Internal Medicine). Must have current NP or PA license in Maryland and maintain ongoing professional education as mandated by state regulation. Maryland CDS and DEA license and Basic Life Support is also required. To better serve the needs of our diverse patient compliment, bilingual and bicultural skills are valued.

Apply Now
Family Practice Physician – Denton, Maryland

Join Choptank Community Health’s dedicated team and work along side our experienced support staff providing services to a very full and dynamic range of patients from newborn to geriatrics. We are looking for a full time Primary Care Family Practice specialist with a current Maryland license. Applicant be eligible for CDS and DEA license and maintain ongoing professional education as mandated by state regulations. Approximately 25% of our patients are Hispanic and sites are staffed with full time in-house interpreters. Candidates with bilingual and bicultural skills are valued.

Choptank Community Health offers a competitive salary and pay for performance bonus package, malpractice insurance, CME support, 7 paid holidays, 29 days combined paid time off, medical and dental insurance along with full range of other employee benefits. And, because we are a Federally Qualified Health Center (FQHC), physicians are eligible for up to $50,000 in loan repayment through the National Health Service Corps (NHSC).

If you have excellent clinical, interpersonal and organizational skills, and the desire to join a winning team of healthcare professionals, please fill out the form below.

Apply Now

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