Billing & Insurance
We participate with Medicare, Medicaid and many local and national insurance plans. To determine if we participate in your insurance plan, please call your insurance company or look in your participating network guide prior to your visit. If you provide complete and accurate information about your insurance, we will submit claims to your insurance carrier and receive payments for services. However, depending on your insurance coverage, you may be responsible for co-payments, co-insurance, or deductible amounts. You are responsible for paying those charges.
If your insurance requires a co-payment, we expect to collect that at the time of service. Your insurance will not cover this fee.
If your insurance requires pre-approval or referrals to our practice, it is your responsibility to make sure that referral has been made.
If you do not have health insurance, you will be asked to pay for services at the time of your appointment with our doctors. We accept cash, checks, and credit and debit cards.
If your insurance coverage has terminated, or you have provided incorrect information, you are responsible for paying for services we provided to you. If we are unable to collect these bills from you, we may use a collection agency to recover payments. If this occurs, you will be responsible for all collection charges and fees associated with your account.
Choptank Community Health (CCHS) Patient Financial Assistance Program Eligibility Requirements
The Choptank Community Health Sliding Fee program covers payment for necessary medical & dental care and medications purchased through the Choptank Health Prescription Centers.
How to apply for financial assistance:
- Download an application. To apply for the CCHS Sliding Fee Program, click the links to download the Sliding Fee Application, then follow the directions. Supporting documents—such as bank statements, W-2s, etc.—are required as part of a complete application.
- Meet required income and family size requirements. CCHS uses a sliding scale based on your family size and income level to determine each patient’s discount level.
- Complete and submit the Patient Financial Assistance Application. Please return the completed application with supporting documentation within 30 days of receipt. We will notify you of our financial assistance decision within five days of receiving the completed application. Assistance may be denied without a completed application. For help completing the application or other questions, please contact the Community Support Specialist in your CCHS office.
Please talk with our staff if you have any questions about your services. We want to work with you to avoid any financial problems and to assure that your account remains in good standing.