Insurance and Payment

Billing & Insurance

Doctor works on a laptop computer

Policies

We participate with Medicare, Medicaid and many local and national insurance plans. To determine if we participate in your insurance plan, please call your insurance company, or look in your participating network guide prior to your visit. If complete and accurate insurance information  is provided, we will submit claims to your insurance carrier. However, depending on your insurance coverage, you may be responsible for a co-payment, co-insurance, or deductible amount. You are responsible for paying those charges.

Copays

If your insurance requires a co-payment, please be prepared to make a payment during your visit. Your insurance will not cover this fee.

Prior Authorization

If your insurance requires pre-approval or referrals to our practice, it is your responsibility to make sure that a referral has sent.

Payment

If you do not have health insurance, you will be asked to pay for services at the time of your appointment with our doctors. We accept cash, checks, and credit and debit cards.

If your insurance coverage has terminated, or you have provided incorrect information, you are responsible for paying for services we provided to you. If we are unable to collect these bills from you, we may use a collection agency to recover payments. If this occurs, you will be responsible for all collection charges and fees associated with your account.

Choptank Community Health System (CCHS)
Patient Financial Assistance Program Eligibility Requirements

The Choptank Community Health Patient Financial Assistance Program includes a sliding fee to help cover payment for necessary medical, dental, and behavioral health services.

How to apply for financial assistance:

  1. Download a Sliding Fee Application. To apply for the CCHS Patient Financial Assistance Program, click the link to download the Sliding Fee Application, then follow the directions. Supporting documents—such as bank statements, W-2s, etc.—are required as part of a complete application. Sliding Fee Application in Spanish. Sliding Fee Application in Haitian Creole.

  2. Meet required income and family size requirements. CCHS uses a sliding scale based on your family size and income level to determine each patient’s discount level.

  3. Complete and submit the Sliding Fee Application. Please return the completed application with supporting documentation within 30 days of receipt. We will notify you of our financial assistance decision within five days of receiving the completed application. Assistance may be denied without a completed application. For help completing the application or other questions, please contact the Community Support Specialist in your CCHS office.

Have Questions?

Please talk with our staff if you have any questions about your services. We want to work with you to avoid any financial problems and to ensure that your account remains in good standing.